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Ministers set aside £75m to fix failures that caused carer’s allowance crisis

27.11.2025 18:24 | The Guardian World

Most of money earmarked to fix ‘systemic’ problems expected to pay for officials needed to reassess overpaymentsMinisters have set aside £75m to fix systemic failures that caused hundreds of thousands of unpaid carers to be hit with huge bills after unwittingly breaching complex and confusing benefit rules.A damning independent review, published on Tuesday, found that outdated technology, unclear guidance and a failure of leadership by ministers and senior welfare officials had led to punitive sanctions on vulnerable families. Continue reading...

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