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British Gas customers to receive up to £112m in compensation over prepayment meters

15.05.2026 09:46 | The Guardian World

Redress for force-fitting devices in homes of vulnerable includes £20m penalty, £22m support package and up to £70m of debt write-offsThousands of British Gas customers who had prepayment meters force-fitted in their homes will receive up to £112m in compensation and debt write-offs on their energy bills.Great Britain’s energy regulator found that British Gas forced prepayment meters on homes that were not keeping up with their bills at the height of the Russian gas crisis, in one of the most complex Ofgem investigations in its history. Continue reading...

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